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Help and Support
Listed below is some of the most common questions and answers asked by our members.
The purpose of our site is to make it as easy as possible for you to contact daddies, bears and admires around the world by means most convenient to you. All contact that you make with other members is anonymous, whether you are using email or our chat systems. Here you´ll find a community of singles who are using our site as a tool to make connections and to find romance, sex, friends, pen pals, activity partners and long time relationships. To find your match, we offer several powerful features, including direct searching, Video and web cam chat, Instant Messenger, SMS Alerts, Profile Video/Audio Greetings and Wink Sending.
We have brought gay dating into the 21st century and beyond. It couldn´t be easier to find your perfect partner - anyone can join in and make contact, irrespective of membership level, opening up a vast database of members that it´s possible to contact directly. View and contact online members, or simply send them a message to contact you when they are back online. Our accurate searching and interactive matching combined with a safe community environment create a secure place to hang out, have fun and meet other people. No, - but a valid e-mail address is required in order to become a member of this site - you will not be able to activate your account without one. All our services are confidential and your privacy is as much of a concern for us as it is for our members. However, we cannot do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any damage caused to you by use of this site. Please use common sense and be careful about giving out personal information to people you meet. No, you must be a member to enter. Everybody must be registered with a valid e-mail address.
Our site works on a membership system as we must be able to keep data files that contain your profile information and other information such as your Hotlist. After registration you enter the site as a Basic member (absolutely FREE!) with a restricted access to our site features. Then if you like you can upgrade to Bronze, Silver or Gold membership with unlimited access to the site. Our site has a no refund policy. This issue is covered prior to you joining, in the membership Terms and conditions, under both the refund policy agreement and the application form, which you agreed to, before joining the site as a Bronze, Silver or Gold member.
Unless there is an error in the operation of our program or processes, our system has a no refund policy after our services have been used, unless the goods are defective in some way. If you feel that our services have been defective in any way please contact us here, with your reasons for claiming a refund plus a copy of your user registration details and Transaction id Number or Payment invoice (without this we will be unable to help). The user registration details and invoice are sent to the user upon joining the site.
All refunds will be made within 30 days of the users application. If a refund is granted then this will be on a pro-rated basis for how long you have used the membership. A small administration charge will be deducted from the amount paid.
We operate within the recommended standards and laws regarding National and International fair Trading. No, profiles are not censored, but we reserve the right to refuse anu profile or photograph that we feel is inappropiate for this site. Also, we ask that you do not put any personal information in your profile, including, but not limited to: your home address, a personal beeper, cell or telephone number, a real e-mail address or personal web address. Any offenders of this rule will be banned from the site. Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Update your profile option on My Settings page. There you can edit any part of your personal information; save it by clicking Submit button. You can send e-mail to users by clicking the button Send a message or Send a card on that persons profile or listing. Simply type in your message or select a card you wish to send and click the Send button. While viewing members profiles or reading or replying messages in your Mailbox you will have an option to add members to Block List. After you have added someone to your Block List you will not receive any notifications, cards or e-mails from this particular member unless you remove him or her from the Block List. This feature helps you limit your contacts with people you don´t really like.
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